{"id":411678,"date":"2024-03-21T10:21:55","date_gmt":"2024-03-21T09:21:55","guid":{"rendered":"https:\/\/www.desmomarket.com\/restituzioni-e-rimborsi\/"},"modified":"2024-08-06T09:29:11","modified_gmt":"2024-08-06T07:29:11","slug":"restituzioni-e-rimborsi","status":"publish","type":"page","link":"https:\/\/www.desmomarket.com\/en\/restituzioni-e-rimborsi\/","title":{"rendered":"Restituzioni e rimborsi"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your returns policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Good morning, it is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. Attach photos of the product to better clarify the reasons for the return. The request will be followed by our customer service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I return the product?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. Attaching photos to better clarify the reasons.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to return items?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. Attaching photos to better clarify the reasons.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there any items that cannot be returned?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All products benefit from the return policy principle. Each returned product will be checked for its integrity and functioning. If successful, the refund will be made as per the internal procedure described.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I return a product for a refund?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. The refund will be made within 10 days of delivery of the return.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen can we know that the return has been received?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The order is always followed by a tracking code provided by the carrier. It is possible to track the package at any time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat can you do if you receive a wrong item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. In the event of a lack, omission or error attributable to us, we will collect the item and carry out a replacement\/refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat can you do if you receive a damaged item\/package?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If the packaging is damaged, broken or has anomalies, sign the collection reservation to the carrier. This will allow us to open a dispute with the shipping company. Take detailed photographs of the package and the damaged product. Indicate the order number and send everything by email to customer service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the return free?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to return the product, transport is the responsibility of the customer. If the product does not conform to the advertisement or has anomalies, contact customer service to evaluate the individual case.<\/p>

The refund will be made excluding the cost of re-importation taxes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to prepare the package for return?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The package must be packaged to perfection and with the utmost caution. Wrap the product in bubble wrap or soft material, placed in a cardboard box adequately sealed with packing tape.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I receive a refund?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Before proceeding, each product will be checked for its integrity and functioning. If the product has any discrepancies, customer service will promptly contact the customer for clarification.
If the check is successful, payment will be made within a maximum of 10 days. The payment method will be approximately the one used during the purchase. Unless otherwise agreed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRefund voucher: when and why.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the event of a refund for an incorrect purchase or for a change of heart on the buyer’s part, a voucher will be paid that can be spent in our commerce.
The voucher will be net of shipping costs and any re-importation fees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

What is your returns policy? Good morning, it is possible to proceed with the return by sending an email to customer service within 15 days of purchase. Indicate all order data and the reason for the return. Attach photos of the product to better clarify the reasons for the return. The request will be followed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-411678","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRestituzioni e rimborsi - Desmo Market<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desmomarket.com\/en\/restituzioni-e-rimborsi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Restituzioni e rimborsi - Desmo Market\" \/>\n<meta property=\"og:description\" content=\"What is your returns policy? Good morning, it is possible to proceed with the return by sending an email to customer service within 15 days of purchase. 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