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It is possible to ask for an invoice. It is necessary to fill in the form leaving the tax code if the applicant is a natural person or the VAT number and the SDI recipient code if it is a company.
Customs charges are the responsibility of the recipient/buyer. It is not possible for us to calculate the costs of import duties and VAT a priori.
Shipping is included with carts over €200.
If you want to place an order, please proceed as follows:
-Select the desired product
-Add to cart
-View cart
-Proceed with the order
-Personal data
It is possible to contact our customer service to request items not present on the site. Our site is updated daily.
Once the order has been processed, an email will be sent to the address indicated accepting the order.
As soon as the order is packaged and ready for shipping we will send a “Parcel Ready” email. Each shipment is followed by tracking. Enter the Code (normally 13 digits) in the shipping company’s portal. It is possible to track the package at any time during its journey to its destination.
It is possible to have additional insurance on the shipment of the package. It is necessary to write an email to customer service with the order code and the desire to insure the package. Or write a note to the order. Additional costs will be charged.
(For example if you want to send a gift to a friend from another city).
It is possible to contact our customer service to request a change in the shipping address.
It is not possible to cancel an order that has already been sent. You can request the return procedure.
It is possible to request feasibility from our customer service
Good morning, it is necessary to promptly contact customer service and indicate what has happened. An investigation will be promptly opened at the shipping company.